Terms of Service

1. Agreement to Terms

By accessing or using refdropshipping.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not access or use our services.

2. Account and Eligibility

To use our services, you must:

• Be at least 18 years old or the age of majority in your jurisdiction
• Provide accurate, current, and complete information during registration
• Maintain and update your account information
• Keep your login credentials confidential
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

We reserve the right to refuse service or terminate accounts at our discretion.

3. Purchases and Payments

When you make a purchase:

• You agree to provide current, complete, and accurate purchase information
• You agree to promptly update your payment method if it expires or becomes invalid
• Prices are subject to change, but changes will not affect existing orders
• All payments are processed securely through third-party payment processors
• You are responsible for any applicable taxes or fees
• Payment is due immediately upon order placement

4. Subscriptions

For subscription services:

• Subscriptions automatically renew at the end of each billing period
• You will be charged the then-current subscription rate
• You can cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused time in the billing period
• We may change subscription prices with 30 days notice

5. Refund Policy

Our refund policy includes:

• 30-day money-back guarantee on new subscriptions
• Refunds processed within 7-10 business days
• No refunds for order credits that have been used
• No refunds for services already rendered
• Product-specific returns handled according to supplier policies
• Chargebacks may result in account termination

To request a refund, contact support@refdropshipping.com with your order details.

6. Prohibited Uses

You may not use our services to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Sell counterfeit, illegal, or prohibited products
• Engage in fraudulent activities
• Harass, abuse, or harm others
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to systems
• Scrape or copy content without permission
• Impersonate others or misrepresent affiliations
• Interfere with the proper functioning of our services

Violation of these prohibitions may result in immediate account termination.

7. Third-Party Services

Our platform integrates with third-party suppliers, payment processors, and other services. We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is subject to their respective terms and conditions.

8. Intellectual Property

All content on refdropshipping.com is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks without written consent
• Reverse engineer or decompile our software
• Remove copyright or proprietary notices

You retain ownership of content you create using our services.

9. Limitation of Liability

To the maximum extent permitted by law:

• Our services are provided "as is" without warranties of any kind
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid us in the past 12 months
• We are not responsible for supplier actions or product quality issues
• We do not guarantee uninterrupted or error-free service

10. Indemnification

You agree to indemnify and hold harmless refdropshipping, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another.

11. Dispute Resolution and Governing Law

These terms are governed by the laws of the United States, without regard to conflict of law principles.

For disputes:

• You agree to first attempt informal resolution by contacting us
• If informal resolution fails, disputes will be resolved through binding arbitration
• Arbitration will be conducted by a single arbitrator
• Class action lawsuits are waived
• Small claims court remains available for qualifying disputes

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through our service. Your continued use after changes constitutes acceptance of the modified terms.

13. Termination

We may terminate or suspend your account immediately, without notice, for conduct that violates these terms or is harmful to other users, us, or third parties. Upon termination, your right to use the services ceases immediately.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

For questions about these Terms of Service, please contact us:

• Email: support@refdropshipping.com
• Website: refdropshipping.com