Privacy Policy

Last updated: October 10, 2025

1. Introduction

Welcome to refdropshipping.com. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable individual.
  • Usage Data: Data collected automatically through your use of our service.
  • Cookies: Small files stored on your device.
  • Controller: The entity that determines the purposes and means of processing personal data.
  • Processor: An entity that processes data on behalf of the Controller.

3. Data We Collect

We collect several types of information:

  • Personal Information: Name, email address, phone number, billing information, and shipping addresses when you register or make purchases.
  • Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.
  • Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity and store certain information.
  • Payment Information: Credit card details or payment account information processed securely through third-party payment processors.
  • Communication Data: Records of your correspondence with us including support tickets and email communications.

4. How We Use Your Data

We use collected data for various purposes:

  • To provide and maintain our service
  • To process transactions and send transaction notifications
  • To provide customer support
  • To send administrative information, updates, and security alerts
  • To personalize your experience
  • To analyze usage and improve our services
  • To send marketing communications (with your consent)
  • To detect, prevent, and address technical issues or fraud
  • To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

  • Contract Performance: To fulfill our obligations under our Terms of Service
  • Legitimate Interests: To operate, improve, and secure our services
  • Consent: For marketing communications and optional features
  • Legal Compliance: To comply with legal obligations

6. Data Sharing and Third Parties

We may share your information with:

  • Service Providers: Payment processors, hosting providers, email services, and analytics platforms
  • Business Partners: Suppliers and fulfillment partners necessary to provide our services
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal data to third parties.

7. Cookies Policy

We use cookies for:

  • Essential functionality and security
  • Remembering your preferences
  • Analytics and performance monitoring
  • Marketing and advertising (with consent)

You can control cookies through your browser settings.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@refdropshipping.com

9. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period thereafter.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance.

14. Contact Us

If you have questions about this privacy policy, please contact us:

  • Email: privacy@refdropshipping.com
  • Website: refdropshipping.com